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About Us

More time for celebration. Less time for organization.

At Emotions Factory, we believe that everyone deserves to create a beautiful celebration for the people they love.

Without unnecessary stress.
Without hours spent searching for suitable products.
Without compromising on quality or style.

Our mission is to make the organization of every celebration easy, pleasant, and accessible, by gathering everything you need in one place.

How did it all begin?

It all started long before Emotions Factory became an online store.

We are Krasi and Zheni – sisters who have always loved organizing beautiful surprises for their family and friends.

Every birthday, bachelorette party, christening, or family gathering was a new inspiration. We searched for ideas, combined colors, and carefully selected every detail.

But almost always, we encountered the same problem – there was no place where we could find everything needed for a beautiful and complete celebration.

And then we asked ourselves one question:

"Why doesn't such a store exist?"

Since we couldn't find it, we decided to create it.

That's how Emotions Factory was born.

 

From home to the store we've always dreamed of creating

We prepared the first orders at home.

With each shipment sent, our customer base grew, and the small space gradually filled with boxes, balloons, and new ideas.

Eventually, we took the next step and opened our first small brick-and-mortar store.

Today, Emotions Factory has its own store with an area of 100 sq.m, offers over 3000 carefully selected products, and every day helps hundreds of families organize their celebrations more easily.

Despite everything that has changed over the years, one idea has remained the same:

To be the place we ourselves once sought.

 

What do we believe in?

A beautiful celebration is not defined by how lavish it is.

It is defined by the people we share it with.

That's why we carefully select each collection so that the products are easy to combine and help you organize your celebration calmly and with confidence.

We don't just sell party supplies.

We create ready-made solutions that save you time, provide ideas, and make choices easier.

 

We've been creating beautiful celebrations and memories since 2020.

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100 sq.m.

showroom and shop in Sofia

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3,500+

carefully selected products

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42,000+

satisfied customers

Rating 4.9/5

High quality service is important to us

Meet the people behind Emotions Factory

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We make party planning easier.

"As a mother of two young children, I know how precious time is and how challenging preparing for a celebration can be.

That's why my mission is for Emotions Factory to be the place where customers find everything they need in one place – easily, quickly, and without unnecessary stress.

I believe that when organization is easier, there's more time left for what matters most – the people we love."

Krasi - Co-founder

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We select the most beautiful ideas for your celebration.

"A beautiful celebration begins with inspiration.

I follow the latest trends in party decoration and carefully select each collection you'll find at Emotions Factory.

We work with leading European manufacturers and are constantly seeking new ideas to offer products that are modern, high-quality, and easy to combine.

For me, the most important thing is that every customer finds not just beautiful products, but a complete solution for their celebration."


Zheni - Co-founder

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We help you make the right choice.

"Every celebration is different, and sometimes the most valuable advice is that which saves time and hesitation.

My greatest satisfaction is helping each client find the right products for their occasion and leave confident that they have made the right choice.

For me, good service starts with attention, a smile, and a desire to be helpful."

Yana - Sales Consultant